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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hasan Khan

Hasan Khan

June 26, 2025

5  out of  5
rating by Hasan Khan
"It’s always a pleasure working with them, they have taken care of my insurance needs since 2016 and never had any problem. Always quick to response back."
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Margo Reeder

June 24, 2025

5  out of  5
rating by Margo Reeder
"Very professional, knowledgeable and courteous. I have been with this agent for more than 20 years; and it's always a pleasure working with them."
We responded:
"Thank you for taking the time to give us a 5 Star review, Margo. We do appreciate that, and my Team and I strive to take care of all of your needs. Lee "
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Jake Hart

June 24, 2025

5  out of  5
rating by Jake Hart
"Thank you to both Gary and Brittany. As a new customer coming into this agency from another state needing assistance for multiple request, both Gary and Brittany were extremely accommodating and helpful throughout the process. Look forward to working alongside both. Thank you!"
We responded:
"Thanks for the review, Jake! Finding our office, all the way from Texas, via our Google Reviews that you researched, speaks volumes about what our customers think of this Team. I am fortunate that my Team is one of the best and we look forward to working with you. Welcome to Maryland! Lee"
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Marilynn Webb

June 20, 2025

5  out of  5
rating by Marilynn Webb
"I have been working with Alesia and Lee for over 30 years. This is the only insurance agency I have ever had on my own, and I have always received impeccable service. Alesia feels family since over the years we have shared experiences with our kids and family. I hope to spend another 30 years with this agency!"
We responded:
"Hi Marilynn! Thank you for the awesome review. It has been a pleasure working with you, Marlon and the family since 1991 and we look forward to the next 30 years too. We are here for you. Lee"
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Ese Akojie

June 18, 2025

5  out of  5
rating by Ese Akojie
"Great customer service and product providers. Gary does a great job, always willing to listen and help, give update anytime necessary. I really do appreciate his effort. I will recommend statefarm any day. Good job. Well done."
We responded:
"Thanks Ese! The referrals are always welcome and I am glad that we have earned your trust. Lee"
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Thomas Bruce

June 11, 2025

5  out of  5
rating by Thomas Bruce
"Alesia Abell has been wonderful to work with and is all about customer service. Unfortunately I had a broken pipe under my house and without water for several weeks. I had a difficult time connecting with the adjuster. After multiple attempts and reaching everyone's voice mail, I became very upset and even angry. I called Alesia and told her about the difficult time I was having. She apologized and said let her make a few calls. Magically the claim adjuster's office called me and put me in touch with an adjuster and even gave me his private cell number. Later that night, the adjuster personally called me to set up an appointment to come to my house for the inspection. I'm so thankful and appreciative that Alesia stepped in. State Farms needs more agents like her, that truly care about people and what they are going through."
We responded:
"Thank you for the review, Thomas, and more importantly, thank you for involving us in issues that you had with your claim. That is why we are here, as an agent for you to help you when there is a need. State Farm works diligently to make sure that our customers receive excellent service and I can't say that there aren't times when the wheel may need a little grease. That is what we are here for. Lee "
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Janice Goggins

June 10, 2025

5  out of  5
rating by Janice Goggins
"I‘ve been with State Farm for nearly 30 years…always excellent service! Alesia Abell takes the time to answer all of your questions and explain things throughly."
We responded:
"Hi Janice! Thank you for your review. We really do appreciate that and the fact that you and your family have been with us since 1998 is the cherry on the cake. Lee "
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Angela grimes

June 3, 2025

5  out of  5
rating by Angela grimes
"I’ve been with State Farm for over 10 years, and working with Alesia Abell has been one of the best parts of my experience. She’s always incredibly responsive, friendly, and takes the time to explain everything clearly. Recently, she helped me with my auto insurance and even found ways to save me money without compromising coverage. It’s clear she truly cares about her clients and goes the extra mile to make sure everything is understood and taken care of. Highly recommend Alesia if you’re looking for an agent who’s knowledgeable, approachable, and genuinely helpful."
We responded:
"Hi Angela! First, let me thank you for your review and for taking the time to recognize Alesia. Our whole Team understands what we all strive for, and she is a leader. Our goal is to offer you the most value for your insurance dollar and we appreciate the opportunity to demonstrate that to you. Thank you for your business. Lee"
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Mike Williams

June 2, 2025

5  out of  5
rating by Mike Williams
"Wow, what can I say about Statefarm Insurance and the one and only Alesia Abell. I’ve been knowing Lee Talbot and Alesia Abell for over 30 years probably and I’ve been with State Farm for many years as well The service I received from Alesia Abell, was impeccable this is why I’ve been with Statefarm for all these years. Alesia has always been there for me as well as my mother. She’s so knowledgeable and helpful and always put my needs first. I just purchased a new car and help me get a new policy and the rates were pretty reasonable. Thank you, Alesia Abell! PS, Keep up the awesome work that you have during for many years keeping me happy with my insurance needs. Thanks, Michael Williams"
We responded:
"Hi Mike, We have been together for a minute, haven't we! Your business has always been appreciated and yes, Alesia is outstanding. Thanks for the review. Lee"
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Eric Sundel

June 1, 2025

5  out of  5
rating by Eric Sundel
"Gary was a pleasure to work with. I found him straight-shooting, friendly, and conscientious."
We responded:
"Thank you for the review, Eric, and welcome to our Agency! Those characteristics that you ID'd for Gary are what our whole Team is about, and we are looking forward to working with you as you need us. Lee"
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Donna Brown

May 30, 2025

5  out of  5
rating by Donna Brown
"Alesia Abell is informative, pleasant and a jewel to work with. Love her!!!"
We responded:
"Hello Donna and thank you for your review. We have enjoyed working with you for the last 8 years and I think that you have identified some pretty good qualities with Alesia, and I happen to fully agree with you. We look forward to being at your service. Lee"
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Jalisa Bouy

May 29, 2025

5  out of  5
rating by Jalisa Bouy
"Gary Starkey was very helpful to me and my family. He was understanding of my availability and was very responsive. I appreciate his follow ups and his diligent correspondence."
We responded:
"Hi Jalisa, Thank you for the positive review of your experience with our office and Gary in particular. We appreciate your business and welcome you on board. My Team and I will work diligently to continue to earn your business. Lee"
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Darlene Taylor

April 30, 2025

5  out of  5
rating by Darlene Taylor
"Always excellent service"
We responded:
"Thank you very much for taking the time to give us a 5 Star review. We have had the pleasure of working with you and Willie for 16 years and we appreciate that. Alesia is one of our "5 Stars" and is always looking out for our policy holders best interests. Lee"
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Donna Jappa

April 29, 2025

5  out of  5
rating by Donna Jappa
"Agent Alesia Abell at State Farm is amazing she works with you to help you solve issues with your account"
We responded:
"Hi Donna, Thanks for being a loyal policy holder and for the review. I see that Alesia just helped you with a not so pleasant situation and for you to give us this review, is gold to us. Good or bad, we work for you! Lee"
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Vivette Davidson

April 24, 2025

5  out of  5
rating by Vivette Davidson
"I really appreciate Alesia. She is so awesome. She explains so well what I may need as far as policies and insurance. She is very professional and It is always a pleasure to talk with her. She always ask how I am doing and shows great concern. Thanks to her for returning my calls and making me feel important. She always makes my day."
We responded:
"Hi Vivette! You have been with us since the early 90's, close to forever. We certainly appreciate your business and our Team has been fortunate to have Alesia working with families like yours to take care of business. Thank you for the review. Lee"
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Bj Savage

April 21, 2025

5  out of  5
rating by Bj Savage
"I cannot stress enough how pleasant my experience over this past weekend was with Alesia while she got my car insurance figured out! And even last year I had Brittany , she was great aswell . Nothing but good things to say about these two ladies!"
We responded:
"Hi Bj. My Team always appreciates a great review! Brittany and Alesia are top notch and I thank you for recognizing them and I also thank you for your business. Lee"
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Robert White

April 17, 2025

5  out of  5
rating by Robert White
"Alesia Abell is my family’s insurance agent. She is an absolute angel of a woman! She is extremely kind, patient and gives golden advice. I think of her as a friend who happens to be my insurance agent! We love her at our house!"
We responded:
"Hi Robert! What a great review for Alesia, and very accurate. I think of her as a friend who happens to be an awesome asset to our Team. Thank you for your business and taking the time to recognize excellence. Lee"
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Ivan Barajas

April 8, 2025

5  out of  5
rating by Ivan Barajas
"Gary was helpful. Beats USAA prices."
We responded:
"Hi Ivan and thank you for the review. I'm glad that you walked into our office to check out our offerings. A lot of people are surprised what we can do for them. Welcome aboard and we look forward to helping further. Lee"
Profile photo of Valerie E. Robinson Doc V

Valerie E. Robinson Doc V

April 7, 2025

5  out of  5
rating by Valerie E. Robinson Doc V
"Thank you! Thank you! Lee Talbot, I have been with you 30 years this month and it has been a phenomenal experience and relationship. Your Team has evolved over the years and I am grateful to receive the benefits, kindness and professionalism. Mr. Gary, called me today with a courtesy reminder call all I could do was smile 😃. Thank you, Val ♥️"
We responded:
"Doc V!! We have had quite the ride together and it has been fun watching your career blossom. Thanks for the thoughtful review. This is what we do and Gary is a doer. Lee"
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Sandy Hendrickson

April 6, 2025

5  out of  5
rating by Sandy Hendrickson
"Wendell was very helpful, personable, and made it very painless to move our auto insurance and home owners insurance to State Farm."
We responded:
"Hi Sandra and thank you for joining me and my Team at State Farm. I especially appreciate your recognition of some of Wendell's attributes. We look forward to addressing your needs and anticipating them. Lee"
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Keisha Bryant

April 5, 2025

5  out of  5
rating by Keisha Bryant
"Very friendly, knows his job and can explain whatever you looking for. By far the best insurance agent I ever dealt with!!"
We responded:
"Hi Keisha, what a great review, and thank you! Gary does an excellent job of providing services that should be everyone's expectations. Welcome back to State Farm. Lee"
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Patrick Joy

April 2, 2025

5  out of  5
rating by Patrick Joy
"Brittany is wonderful with her customer service. Answered my questions quickly and accurately. Has a very positive energy. Top notch!"
We responded:
"Hi Patrick. Thank you very much for taking the time to acknowledge Brittany. She is gold standard and she adds so much to our office in the way of customer service and letting each customer know that they are our primary concern. We appreciate your business! Lee"
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Melvenia Browne

March 28, 2025

5  out of  5
rating by Melvenia Browne
"What a joy to speak to Alesia again. I have known her for greater than 25 years. Every time I speak to her she assists me in saving money. She is helpful, courteous and always KIND. Very knowledgeable about MY policy and ways I can save. Today I found out about TING and the water monitor from ADT. All things I can use and install myself. Thank you, thank you for hiring someone so dedicated to her job and has a genuine concern for her customers. Give the woman a raise!"
We responded:
"Hi Melvenia, Thank you for taking the time to give us a review. Alesia is committed to doing the absolute best for our policy holders. My Team and I appreciate your business. Lee"
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Alicia S

March 25, 2025

5  out of  5
rating by Alicia S
"I had the pleasure of working with Mr. Gary Starkey. I have never met someone so patient and knowledgeable. The process was new to me but Mr. Starkey broke it down for me to understand. This location has some of the best employees and they deserve to be highlighted. Thank you for what you do !"
We responded:
"Alicia, we’re so glad to hear how Alesia was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Kirk Gardner

March 21, 2025

5  out of  5
rating by Kirk Gardner
"I can not say enough good words about being a client of Lee Talbot State Farm. I been with State Farm since 1983. This office is only my second agent in 41 years. The staff is kind, knowledgeable and really cares about the personal needs of their clients. Soon as you walk into their office, you will notice. I had a chance to do a full review with Alesia. When I was finished, my first thought was you will not find this type of attention and care elsewhere, and I wasn't just a number!"
We responded:
"Hi Kirk, Thank you for taking your time to recognize my Team and our office, and Alesia in particular. We appreciate your opinions and your business. My Team and I also appreciate your honey. Best bees in the business! Lee"