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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paige Ritter

November 2, 2024

5  out of  5
rating by Paige Ritter
"Alesia Abell is an AMAZING agent. I usually dread any phone calls with insurance but she makes it enjoyable. You can tell she truly cares about the people she is helping. My husband and I love working with her."
We responded:
"Paige, thank you so much for your wonderful review! I'm glad to hear that Alesia has made your insurance experience enjoyable. It's clear she truly cares about helping our customers, and we're grateful to have her on our team. If you or your husband ever need anything, don't hesitate to reach out. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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Mike Caplan

October 28, 2024

5  out of  5
rating by Mike Caplan
"Gary Starkey is a wonderful agent to work with!"
We responded:
"Mike, thank you for your kind words about Gary! I'm happy to know you had a positive experience working with him. We're grateful to have Gary on our team, and it's wonderful to see his efforts appreciated. If you need any further assistance, feel free to reach out anytime. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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Kim Coleman

October 26, 2024

1  out of  5
rating by Kim Coleman
"I have been a State Farm customer for 25+ years, with home, life, and car insurance. I have never had a problem with filling Claims. I will will give Alesea and the crew an A++++ rating on customer service. However, the fire claims department sucks. I had a house fire in March of this year, filling the Claim was easy. The original claims adjuster was on point, they were easy to reach, and return calls in a timely manner. The original adjuster went to another department and the service went to ground zero. The new adjuster has not been easy to reach, nor do he return calls. The contract company complete my house in April, however, I did not receive my things back until the end of July,. Although there were some discrepancies with the cleaning company but mainly due to the lack of communication and the adjuster not returning phone calls. Due to the lack of the adjuster not returning calls, it resulted in having to pay the additional months of storage. As of today I am still waiting on payment for my personal loss. I have submitted the list through the statefarm fire Claim mailbox in July and as well as providing receipts of items I had to purchase to live in my house again. I have made several calls to the adjuster and have not reviewed a return call. At one point, i reached out to the adjuster supervisor, i did receive a call back from her either. I guess I will have to reach out to faithful Alesea so she can reach out tonthe adjuster for a status. I'm a loyal customer who pays my insurance bill on time every month. The service that I am receiving is not acceptable. I need thr payment for my loss property, as I have punched some of the items that were lost."
We responded:
"Hi Kim, Thanks for the feedback. I am glad that you have been working with us (Alesia) to resolve your claim issues. That is really why we are here and we are glad to help. I will ask Alesia to give you a call back, and I will reach out to claims to see if we can expedite the resolution of your claim and get you payment that is due. I am sorry for the issue and sincerely do appreciate the feed back. "
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Tina Harris

October 25, 2024

5  out of  5
rating by Tina Harris
"Excellent service always willing to help. Alesia Abell is exceptional in finding the best products I need for my home and auto insurance. They genuinely care about all your insurance needs."
We responded:
"Tina, thank you for your wonderful review! I'm happy to know that you consistently receive excellent service from our team. Alesia truly excels at finding the best home and auto insurance products for our customers. We genuinely care about meeting all your insurance needs and appreciate your trust in us. If you ever need further assistance, don't hesitate to reach out. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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Barbara Jones

October 25, 2024

5  out of  5
rating by Barbara Jones
"I have been with Lee Talbot, State Farm for over 20 years. I have Home as well as car insurance with them. Their customer service is outstanding. I’ve always had a pleasant experience when I had to contact them."
We responded:
"Barbara, thank you so much for your loyalty over the past 20 years! I'm happy to know that our customer service has consistently met your expectations. It's wonderful to hear that you've had pleasant experiences with both your home and auto insurance. If you ever need anything or have any questions, our office is always here to help. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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alonzo martin

October 18, 2024

5  out of  5
rating by alonzo martin
"My experience with Ms Alase as a Agent is like setting on a screened in porch on a summer day, ice tea glass waiting to receive a sip or around the dining room table with a center piece 0f fall floral leaves, twigs of dry lavender, rosemary, seasonings for a cool evening stew. All this means is why rush. Insurance topics are like taxes, you know it's a thing that could go one way and you hope it don't go the other. So spending time measuring your weight in assets with someone programing the best outcome for your future, well how about another cup of coffee or tea, coco."
We responded:
"Alonzo, thank you for such a beautifully descriptive review! I'm happy to know that your experience with Alase felt comfortable and reassuring, much like a relaxing afternoon with a good cup of tea. We understand that discussing insurance can be daunting, and we're glad Alase made it a pleasant and thoughtful process for you. If you ever need anything else or have more questions, we're here for you. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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Barbara Webster

October 11, 2024

5  out of  5
rating by Barbara Webster
"I have been with Lee Talbot for over 18 years and the service has been remarkable. They have always been treated fairly and I plan to continue on with them in the future. Gary Starkey thank for your persistent to help me save money. Barbara W. member for life. Thank you so much State Farm"
We responded:
"Barbara, thank you for your loyalty over the past 18 years! I'm glad to know that our service has consistently met your expectations. Gary's dedication to helping you save money is truly commendable, and I'll be sure to pass along your appreciation. We look forward to continuing to serve you in the future. If you ever need anything, don't hesitate to reach out. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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John Hill

October 9, 2024

5  out of  5
rating by John Hill
"I would like to commend Alesia for her outstanding customer service. Alesia has helped my family and I for the last 15 to 20 years. She has always been extremely helpful and knowledgeable. I would recommend her to anyone looking for any customer service assistance with State Farm. She is the best!"
We responded:
"Thank you, John, for your wonderful review! We're grateful for your kind words about Alesia. Her dedication and expertise over the years have truly made a difference for your family. We're happy to have her as part of our team and appreciate your recommendation. If you ever need further assistance, our office is here to help! - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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T. Jones

October 8, 2024

5  out of  5
rating by T. Jones
"My agent Gary did a great job securing me a great deal and he was able to find me a few discounts! Thanks for 5 star service!"
We responded:
"Hi Tyehimba, I'm happy you had such a positive experience with our office! It's great to know he was able to secure a great deal and find some discounts for you. We appreciate your feedback and look forward to assisting you with any future needs. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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K Williams

September 30, 2024

5  out of  5
rating by K Williams
"We were referred to Wendell Harsanyi by a friend. My husband and I were looking to get a quote to possibly change our policies. Wendell was quick to gather all of our information and provide us with a quote for our family auto (3 drivers and 3 vehicles) policy and home owners insurance. Both quotes were lower than both of our current rates. We are so happy with the service we have received so far and look forward to working with him moving forward."
We responded:
"K Williams, thank you for sharing your experience with Wendell! I'm glad to know that he was able to provide you with competitive quotes for both your family auto and homeowners insurance. It's wonderful to hear that you're satisfied with the service and the savings. We look forward to continuing to assist you with your insurance needs. If you have any questions or need further assistance, please don't hesitate to reach out. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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gisleyber2s

September 28, 2024

5  out of  5
rating by gisleyber2s
"Calling Gary Starkey at State Farm for 15 minutes saved me 15% compared to my auto insurance with GEICO. Not only did I save on my auto insurance, but bundling with my home insurance will save me even more money. Calling Gary was the best call I made all week."
We responded:
"Hii, I'm glad to hear that your call with Gary resulted in such significant savings on your auto insurance! It's wonderful that bundling with your home insurance will save you even more. We appreciate your feedback and are always here to help with any future needs. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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Level thirtyfour

September 27, 2024

5  out of  5
rating by Level thirtyfour
"Gary, has been nothing short of terrific by taking care of me on my Auto/Homeowners Insurance. All the paper work that I received, with my new Policies, Gary was quite thorough when explaining them to me. Gary beat both Premiums, that I was paying on my Old Insurance Co. that I had been with for well over 20 years. And now, I even have less than half of the Deductibles, as well on both Policies, with State Farm. Thanks again Gary!"
We responded:
"Hi Walter, thank you so much for your wonderful review! I'm glad to hear that Gary has been able to assist you with your Auto and Homeowners Insurance needs. It's great that he was thorough in explaining your new policies and could offer you better premiums and lower deductibles. We appreciate your trust in us and are always here to help with any future questions or needs. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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roy epling

September 26, 2024

5  out of  5
rating by roy epling
"Just wanted to say thank you State Farm . My Agent Gary Starkey handed all my matters very professionally"
We responded:
"Thank you, Roy! I'm glad to hear that Gary handled everything professionally for you. We appreciate your feedback and are always here to assist with any future needs. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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Betty Li

September 24, 2024

5  out of  5
rating by Betty Li
"It was a pleasure to work with Gary Starkey, a Lee Talbot Insurance agent on our car, home, and umbrella policies. BWL"
We responded:
"Thank you, Betty! I'm glad to hear that working with Gary on your car, home, and umbrella policies was a pleasure. We appreciate your feedback and are grateful to have Gary as part of our team. If you need any further assistance, feel free to reach out to our office. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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Stephen Gerondakis

September 19, 2024

5  out of  5
rating by Stephen Gerondakis
"They carried my homeowners insurance for over 30 years and anytime I needed anything, the staff were always able to help me."
We responded:
"Stephen, thank you for your loyalty over the past 30 years! I'm glad our team has been able to assist you whenever needed. Your satisfaction with our homeowners insurance means a lot to us. If you ever have any questions or need further assistance, we're here for you. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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Dr Andre Slaughter

September 13, 2024

5  out of  5
rating by Dr Andre Slaughter
"Always outstanding customer service. Really feels like family. Thank you Alesia."
We responded:
"Thanks Andre. Alesia has a BIG family! She gives everyone her absolute best. Lee"
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Melvin Smith

September 13, 2024

5  out of  5
rating by Melvin Smith
"Gary was very helpful and informative. He made the process of switching insurance providers quick and easy!!"
We responded:
"Melvin, I'm glad to hear that Gary was able to assist you effectively and make the transition to our insurance services smooth and straightforward. We always aim to provide helpful and informative service. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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Gerrod D Fleet

August 27, 2024

5  out of  5
rating by Gerrod D Fleet
"Alicia is more than an agent to me she's my friend, always cheerful and in good spirits."
We responded:
"Alicia is indeed a wonderful part of our team. I'm happy to know she has made such a positive impact on your experience. We appreciate your kind words and look forward to continuing to serve you. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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Carolyn Parker

August 22, 2024

5  out of  5
rating by Carolyn Parker
"I'd want to thank Mrs. Alesia Abell for always responding quickly when I have a question or raise a cocern, demonstrating that my opions are respected. Empathizing with me to indicate that she understands my point of view and appreciates me. She is always the same; attentive, patient, and responsive. She is unquestionably an asset to State Farm. I wish I could give more than 5 stars."
We responded:
"Carolyn, thank you for your kind words about Alesia. I'm glad to hear that she has been attentive, patient, and responsive to your needs. We appreciate your recognition of her efforts and are grateful to have her as part of our team. If you have any further questions or need assistance, please don't hesitate to reach out. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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GJP Parikh

August 14, 2024

5  out of  5
rating by GJP Parikh
"Alesia provided me an outstanding customer service. On my request, she called me quickly. She explained me the claim process as well as its impact on future premium rates in a great detail. She answered all my questions in detail. She listened me with patience. She was very courteous to me. She also offered to contact her if I had any new questions or need more information."
We responded:
"Hey GJP, Thanks for the awesome review! I'm glad Alesia could provide you with outstanding customer service and detailed explanations about the claim process and future premium rates. It's great to know she answered all your questions and listened with patience. We appreciate your feedback and are here if you have any more questions or need further information. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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RODNEY McGARRIE

August 8, 2024

5  out of  5
rating by RODNEY McGARRIE
"Gary is very professional. He quickly filled all my requests and fully answered my questions clearly"
We responded:
"Hey Rodney, thanks for the awesome review! I'm glad to hear Gary was able to help you out so efficiently and answer all your questions clearly. We appreciate your feedback and are here if you need anything else! - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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Breanna Scothorn

August 7, 2024

5  out of  5
rating by Breanna Scothorn
"Alesia Abell has been super helpful in the process to get a new policy for a new vehicle. Anytime I called or emailed, she was quick to get back to me. Alesia is super personable and works fast. I highly recommend her for your needs."
We responded:
"Thanks, Breanna, for your awesome review! I'm glad Alesia could help you with your new vehicle policy. She's definitely quick and personable! If you need anything else, we're here for you. - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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darrelle johnson

August 7, 2024

5  out of  5
rating by darrelle johnson
"Alesia Abell was fantastic. She answered all of our questions and concerns. She is always patient. Her professionalism is impeccable. I couldn’t ask for a better agent."
We responded:
"Thank you for the five-stars, Darrelle!"
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M J

August 7, 2024

5  out of  5
rating by M J
"Gary Starkey did his job exceptionally, his patience and communication was always 100% , he was very informative and took his time to explain and answer any questions I had."
We responded:
"Hey M J, Thanks a lot for your awesome review! I'm glad to hear that Gary provided such exceptional service. His patience and communication skills are truly commendable. We're always here to help with any questions you might have in the future! - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"
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Tabitha Hutt

August 3, 2024

5  out of  5
rating by Tabitha Hutt
"Excellent communication and understanding of all my needs. Very fast and easy process"
We responded:
"Hey Tabitha! I'm so glad you had a great experience with us! We always aim to make the process as smooth and easy as possible. If you ever need anything else, don't hesitate to reach out! - Lee Talbot - State Farm Insurance Agent, Severna Park, MD"